Hi,
We have brought up the setup for Crystal Report 2011, connected it to SQL 2008 DB and are able to view the reports. But we are facing 2 issues:
1. On click of Download button, the URL gets changed to below and we get a blank screen.
http://localhost:9080/CrystalReportViewerHandler
2. For reports which have more than 1 page, on click on “Next” button, it’s not proceeding to next page. Instead a pop message is displayed to the user as below:
“The viewer is unable to connect with the CrystalReportViewerServlet that handles asynchronous requests. Please ensure that the Servlet and Servlet-Mapping have been properly declared in the application’s web.xml file”
We have verified that our entries are proper in web.xml.
<context-param>
<param-name>crystal_servlet_uri</param-name>
<param-value>/CrystalReportViewerHandler</param-value>
</context-param>
<servlet>
<servlet-name>CrystalReportViewerServlet</servlet-name>
<servlet-class>com.crystaldecisions.report.web.viewer.CrystalReportViewerServlet</servlet-class>
</servlet>
<servlet-mapping>
<servlet-name>CrystalReportViewerServlet</servlet-name>
<url-pattern>/CrystalReportViewerHandler</url-pattern>
</servlet-mapping>
Kindly let us know if anyone has any inputs.