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Runtime error: Protection Violation

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Hello,

 

I am having an issue running reports in Labware LIMS.  Labware is using crystal runtime XI to generate its reports.  Basically what is happening is I can run a few reports (anywhere from 2-7) then I will get an error that states:

 

runtime error: Protection Violation

 

It also writes to error.log which i will post an excerpt from that file as well.

 

The only way to continue running reports is to close out of Labware and start over. 

 

My operating system is Windows Vista SP2 and we are using Labware 5

 

Please help!!!

 

Thanks,

Cody

 

Error log timestamp Wed. 06/08/2011 10:42:24 AM

 

Runtime error: Protection Violation

 

Error(Exception)>>defaultAction

Error(Exception)>>activateHandler: <anUndefinedObject>

Error(Exception)>>handle

Error(Exception)>>signal

Error class(Exception class)>>signal: <'Protection Violation'>

Process class(Object)>>error: <'Protection Violation'>

Process class>>protectionViolationInterrupt

Process class(Object)>>perform: <#protectionViolationInterrupt>

UserDLL(Object)>>vmInterrupt: <#protectionViolationInterrupt>

UserDLL(DynamicLinkLibrary)>>invalidArgument

UserDLL>>dispatchMessage: <aByteArray>

NotificationManager>>readWinQueue

Process class>>osEventInterruptGui

Process class>>osEventInterrupt

SmallInteger(Object)>>vmInterrupt: <#osEventInterrupt>

String(IndexedCollection)>>includes: <aCharacter>

[] in MenuWindow>>menuTitledPrim:

[] in Collection>>reject:

String(FixedSizeCollection)>>select: <aBlockClosure>

String(Collection)>>reject: <aBlockClosure>

[] in MenuWindow>>menuTitledPrim:

[] in Collection>>detect:ifNone:

OrderedCollection>>do: <aBlockClosure>

OrderedCollection(Collection)>>detect: <aBlockClosure> ifNone: <aBlockClosure>

MenuWindow>>menuTitledPrim: <'A&udit'>

MenuWindow>>menuTitled: <'A&udit'>

CrystalFolderManager(ViewManager)>>menuTitled: <'A&udit'>

CrystalFolderManager>>updateMenus

CrystalFolderManager(FolderManager)>>updateItem

CrystalFolderManager(FolderManager)>>refreshObjects

[] in FolderManager>>unReleaseSamples

ProtectedFrameMarker(BlockClosure)>>setUnwind: <aBlockClosure>

BlockClosure>>ensure: <aBlockClosure>

CursorManager>>changeFor: <aBlockClosure>

CrystalFolderManager(FolderManager)>>unReleaseSamples

CrystalFolderManager(Object)>>perform: <#unReleaseSamples>

[] in MenuWindow>>performMenuItem:

Time class>>millisecondsToRun: <aBlockClosure>

MenuWindow>>performMenuItem: <1029>

TopPane(ApplicationWindow)>>performMenuItem: <1029>

Message>>perform

NotificationManager>>empty

NotificationManager>>runPendingEvents

NotificationManager>>runEventLoop

Message>>perform

Message>>evaluate

Process>>safelyEvaluate: <aMessage>

Process>>evaluate: <aMessage>


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