Crytal Reports menus in jsp

I have designed my web application in NetBeans 8.1 and designed my reports using Crystal Reports 2008. I have managed to call my reports in jsp as shown in the attachment but I cant use any of the report menus. If I click some of them as indicated in the attachments, I get errors. I have also attached the jsp for the viewer of the report. What should I do?

Regards,

Fred.