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Encoding problem while exporting report to PDF

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Hi everyone

 

We have a trouble while exporting Crystal Report with Russian or Lithuanian characters to pdf on web. Some of Lithuanian characters are exported as question marks u201C?u201D. The problem is only if  the web project is running on Linux server. On Windows export and printing works fine.

We have tried both WebSphere Application Server 6.1.0.19 and Sun GlassFish v2.1 installed on Ubuntu 9.04.

 

For the testing purpose we have downloaded u201CAll-In-Oneu201D Eclipse installation (u201CEclipse Ganymede 3.4.1 with Crystal Reports for Eclipseu201D) from businessobjects.com (Crystal Reports for Eclipse version is 2.0.2.r678).

We have done the simplest Crystal Reports Web Project and created a new report with some Lithuanian characters (the report doesn't use any external data source). Then using u201CCrystal Reports->Create Report Viewer JSP...u201D wizard we created standard JSP page with Java code snippets to render report. Then we exported this web project as EAR and run it both on Linux and Windows servers. On Windows server export to pdf works fine, but on Linux not. The same problem is with Russian characters.

 

Could anybody help, how to set charset or encoding used while printing and exporting report to pdf?

 

Thanks in advance

 

Edited by: Judzin on Sep 10, 2009 3:09 PM


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