The issue is that sometimes the PDF reports generated by Crystal Report XI are not showing the fonts properly. Arial font is used in the Crystal report template(.rpt file) for field label and data elements. When the report is opened in Adobe Reader, it displays the message - "Cannot extract the embedded font 'AAAAAA+ArialBold'. some characters may not display or print correctly." Other PDF Readers like Foxit show blank spaces instead. I tried to change the font to Courier New, Times New Roman etc but still getting the same message.
The issue is consistent when the application is deployed in Windows server. When deployed in Unix server the issue happens very occasionally. The font files are available and installed in the UNIX box.
Please tell me why this error message is shown and also tell me how to get it fixed.